This guide will walk you through setting up a family import file including tips to ensure a smooth import process.
What You Can Import
You can import the following details into our system:
- Location
- Class Name
- Day of the Week
- Room
- Instructors
- Start Time
- End Time
- Student First and Last Name
- Parent or Contact First Name
- Parent or Contact Last Name
- Cell Phone Number
- Email Address
- Gender
- Birthdate
Required Fields
The following fields are mandatory for a successful import:
- Location
- Room (can be the same as Location)
- Class Name
- Day of the Week
- Start Time and End Time
- Student First and Last Name
- Gender
- Birthdate
Notes on Required Fields
- Birthdate must be formatted as
dd.mm.yyyy
. - Times should be formatted as
8:00 AM
(with AM/PM capitalized and a space between the time and AM/PM). - Day of the Week must be abbreviated to the first three letters and capitalized (e.g., Mon, Tue, Wed).
Optional Fields
You may also include the following optional fields if desired:
- Program (add this in Column C)
- Level (add this in Column D)
Important Notes
- Instructors: The import file will not add new instructors unless they have already been added to your site. Make sure your instructors are set up before performing the import.
- Program and Level: These must be created in your site prior to importing for them to be successfully imported.
- Blank Columns: The following columns must remain empty and no data can be added to these columns in the spreadsheet except for C and D only if you are importing myskillchart program data as well.
C (unless importing program data)
D (unless importing level data)
E
G
J
K
P
Q
R
W
Troubleshooting
If you encounter issues:
- Check Formatting: Ensure all fields meet the formatting requirements, especially date and time.
- Add Data to blank fields: Make sure all required columns have data in every cell.
- Verify Instructor Entries: Confirm that all instructors are pre-added to your system.
- Review Optional Fields: Make sure programs and levels are set up in advance if included.
For additional assistance, please contact MSC support at help@myskillchart.com